Cancellation and Returns

This policy document was last modified on 07 November 2021.

Cancellation Policy

  • If your order has not been shipped yet, you can cancel it and get a refund.Please inform us quickly using the contact form in case of cancellation.
  • If you have decided to cancel after your order has been shipped, take a look at our return policy.

Refund Policy

  • If you are not satisfied with your order, please give us a chance to correct the situation by contacting us before returning it.
  • You have the right to return your order within 14 days of receiving it.
  • The products you will return must be in their original packaging with all accessories and must be unused.
  • To request a return, please fill out the return form.
  • We will send you shipping instructions with your return confirmation. Please do not take any action without receiving the confirmation email.
  • Return shipping fee is paid by the customer.
  • Special production or made-to-order products cannot be returned. In this regard, the manufacturer’s decisions will be taken as basis.
  • We reserve the right to charge a restocking fee of 15% for unopened packages and up to 30% for opened packages.